When The United Nations Foundation was first formed in 1998, they looked to NGEN to provide a scalable networking solution that would afford the organization ample room for growth.
The United Nations Foundation is an excellent case study for two reasons:
Growth Management
- NGEN successfully orchestrated a growth
management strategy for The United Nations
Foundation Network that grew from 5
to over 100 users within a relatively
short time span. This growth, paired
with a very complex array of software
and hardware systems spread over several
geographical locations, required the
professional guidance of NGEN's industry
expert network architects.
Collaboration
with In-House IT Staff –
NGEN engineers work together with existing
Foundation IT staff to provide all back
end support while the existing in-house
staff tended to personnel issues on
the the front end of the network. NGEN
successfully fills the personnel gap
within The United Nations Foundation
staff; keeping outsourcing costs low,
and enabling the organization to provide
continuous user support during all working
hours.
In 2003, The Foundation looked to NGEN to coordinate all technical and connectivity related issues during their office relocation. NGEN Relocation Services assure 100% operational ability on the first day of business at a new location. NGEN's seasoned staff of experts coordinated the voice and data cabling, Internet access, telecom services and relocation of existing computer network and office telephone systems.
In concert with their office move, NGEN helped The United Nations Foundation design a state-of-the-art conference room encompassing: video conferencing technology, "smart" boards, projectors, standard AV equipment, Internet connectivity and wireless networking. In addition to the implementation of this technology in the new conference room, NGEN wrote request for proposals for the required services and managed all external vendors on the project.
After managing a successful
move, NGEN’s 
Automated Network–Health Monitoring
system proactively and continuously monitors
The United Nations Foundation system for
both system-health and security concerns.
If any problems are discovered using our
automated systems, notifications are distributed
to NGEN’s support team along with
the internal United Nations Foundation
IT staff and issues are dealt with before
they become problems.
LLC